Kiosk Craziness Continues

Yep, I could never be a Kardashian - I honestly couldn't bring myself to use Ks instead of Cs in that blog title...

Anyhow, get excited because the latest and last new RFID kiosk is now in place @ Goodwood Library all ready for our customers enjoyment.

So what do you need to know?

1. It's there!
   The kiosk is located on the edge of the Kid's Area, next to the play school window that has the piano on the other side. This will be a great location for those super busy school visit times, and it's also conveniently located right next to the Holds shelf. Niiice! So please keep an eye out for any waiting customers and direct them to the original-Kid's-Space-kiosk and this new-other-Kid's-Space-kiosk.
   
   
2. But will it be in the way during Storytime?
   The Goody Thursday crew will leave this kiosk off during Storytime sessions and turn it on when the session is finishing up, for the improved experience of all those Storytime families. We could even make a lovely sign we can pop on it when Storytime is on - what do you think, Ruth?
   
3. It is a trial for the new kiosk operating software.
   You may notice that the screen looks very, slightly, just a tiny little bit different in a couple of places. This is because this kiosk has been setup using the very latest version of the RFID software. We are using it as a trial before we consider upgrading the rest of the kiosks. The changes you may notice include:
   * It displays 'place items/single item on the platform' in the middle of the screen rather than the top - which is great as it is way more obvious.
   * The Exit buttons now clearly display 'Exit with Receipt' and 'Exit with Email Receipt' rather than just a plain 'Exit'.
   * The emails sent from this new software display much cleaner (without tiny bits of HTML code in the middle).
   * You might also notice that instead of the trolleys it is currently showing green and red buckets. The FE Tech are going to connect in remotely soon and try and add the trolley icon customisations.
   
4. It does not have EFTpos facilities.
   So there is no pin pad, and users will not be prompted to 'pay fines'. The total amount they owe will still display up in the right hand corner of the screen though, and they can of course pay on any other kiosk or @ the pod :)
   
5. Remember the trolleys. 
   A new kiosk of course means that there are an extra couple of trolleys to keep your eye on when clearing exceptions and shelving.

The builders are visiting tomorrow morning (Thursday 3/11) to drill the kiosk to the ground. So go forth and assist our customers to kiosk up a storm @ both branches!

Bonus kiosk related handy hint (a.k.a. STAR enhancer): When you are STARing as a free range librarian and a customer asks you to extend an item for them, just take them to a kiosk and use the kiosk to show them what they have out and how to extend from there. It's easier than doing it in Workflows, and they'll see how to do it themselves if they so choose next time.