Peeps, I am here to
tell you – don’t believe the hype you may have heard that User Groups don’t
work, and not to use them. THEY DO WORK! Especially if the groups
are entered correctly. Sounds crazy, but it’s true!
There are a few things you need to know:
- There is a naming convention to follow to ensure each User Group is unique. Basically, start each group with UN, then surname, initial and birth year of parent. But if you can’t remember that, whatever! Just ensure it is going to be unique across the 1LMS. Not just the surname.
- If there are 2 adults in the group, make them both Parents. Don’t bother using Spouse. Then tick all but the bottom 2 boxes and save.
- Children, well, they should be entered as Child. Tick the top 4 boxes and save.
- Holds that existed PRIOR to the User Group's existence can only be picked up by that particular member, so it is not always a smooth transition into User Group nirvana
TOO EASY! And oh so useful now we are live with
RFID. Go on, give it a try and give our customers an even better, more
streamlined experience when coming to our libraries. I am more than happy
to give any of you a refresher on this. You can also find the
instructions, via the intranet, on the h: drive under 1LMS Operations Guides and Fact Sheets
Does the above look familiar? Yes, it is basically an email I sent around in June - with Amelia's hot tip included. We just thought here was a good place to keep this info!
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