Just a follow up from this week's business unit meeting minutes for your refreshing throw-back-to-RFID-training enjoyment...
The Alarm Viewer software is installed on all of the public area staff PCs and is the tool to use when identifying which item has triggered the security gates.
There is always a short delay before items appear on this list as the info has to fly from the gates to the 1LMS to get the details and then back to the Alarm Viewer software. It's got a long way to travel and does it as quick as it can : )
The Alarm Viewer software does an automatic call out to update the item list every 15 seconds, but you can force it to update at your whim! To do this just use the Refresh button.
You can keep hitting refresh until the new items appear.
So go forth and refresh to your hearts alarming content.
Side note - for related info also see the previous post for info on what to do when a gate goes MIA from the Alarm Viewer.
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