Lib Admin Emails and Pin Numbers
Good morning,
Today whilst clearing the LibAdmin email inbox, there was a notification of an email bounced back with the subject PIN RESET.
If you receive a notification like the one below, it means that the patron tried to reset their PIN through Enterprise, but because the email couldn't be delivered, the notice bounced through to us.
In this instance, we just need to call the patron, and check with them for their correct email address. In today's instance, I also reset the PIN for the patron.
Happy patron can now reserve her books through Enterprise. :)
cheers Rachel
-----------------------
The following message could not be delivered:
Subject: PIN RESET
Sent: Thu, 27
Apr 2017 12:26:41 +0930
Identified as:
X0000000000
X0000000000
Action:
failed
Status:
5.1.1
Diagnostic-code:
SMTP; 550-5.1.1 The email account that you tried to reach does not
exist. Please try
-----------------------
The following message could not be delivered:
Subject: PIN RESET
Sent: Thu, 27
Apr 2017 12:27:57 +0930
Identified as:
X0100000000
X0100000000
Action:
failed
Status:
5.1.1
Diagnostic-code:
SMTP; 550-5.1.1 The email account that you tried to reach does not
exist. Please try