STAR Enhancer: what to do when a gate pulls a magic trick

As masters of observation I'm sure you all know that we have a total of three RFID security gates - two @ Unley and one @ Goody.

They are named based on their locations:
FE-GATE-UN-OX (Unley gate, Oxford Terrace side)
FE-GATE-UN-CO (Unley gate, Council side)
FE-GATE-GW-CP (Goodwood gate, carpark side...even though yes, technically there is only one side @ Goodwood!)

So, magic lovers, have you ever been looking in the Alarm Viewer software after an item has set the gate alarm off, you've pressed the Refresh button about a million times, but still not been able to find any alarms for the beeping gate listed? And if you use the Gate filter drop down (as shown below), the gate itself has done a disappearing act?

For example...

For some reason that FE have not been able to pin point at this stage of the game, this disappearing gate magic trick happens occasionally on an ad hoc basis...interestingly, it almost always happens to the FE-GATE-UN-CO. So how do you fix this? Well luckily, really easily!

• Go to the 'Suzy the Slayer' Sort Assistant in the Unley workroom and press the Close button on the Sort Assistant software.
• Double tap on the 'Restart Smart Library Services' icon on the desktop.
• Set off the disappearing gate with a secured item so that the alarm beeps. 
• Close and reopen any instances of the Alarm Viewer software, press Refresh and the gate should reappear - abracadabra!

Simple. And now you know, you will probably never need to use this :)